Unlike many cleaning companies, we have a unique quality orientated quoting process.
The four stages of our quoting and delivery cycle are based around providing;
- Capture a detailed specification
- Track and measure the outcomes on a regular basis to guarantee what you’re paying for is being delivered.
The Melbourne Metro Cleaning quoting system breaks down into the following 4 Steps;
Step 1: Requirements Gathering
To get a solid, actionable specification and accurate costing we sit with you and work through all of the scenarios, options and specific requirements you’ll need for us to be able to manage on your behalf. By gathering all of the details up front you’re assured the service you are paying for is delivered with no gaps.
Step 2: Quote Formulation
Once the requirements are gathered, we formulate these into a specification which in turn, performs the basis for the measurement system in Step 4.
We return to your company and work through each step by the key criteria for the cleaning tasks you have in mind for us. At this stage if anything is missed or adjustments need to be made we can tailor the specification and pricing to suit your needs.
Step 3: Implementation
On approval of the quote we will allocate a team for your cleaning requirements and ensure the correct on boarding is completed and the training is complete.
Step 4: Track and Measure
The Track and Measure phase allows both companies to meet and go through the specifications and rate how the service is being delivered and allows for modifications to the service to close the gaps between delivery and the specification.
The collaboration between our companies is what gives us a very strong point of difference. You get what you want when you want it, with the follow up to measure the outcomes.
That’s why people are choosing Melbourne Metro Cleaning to give their company that clean edge.
Feel welcome to contact us and let us know what your needs are.